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Frequently
How do I sign up for the membership?
You can sign up for our membership by calling the office at (917)833-5234 or emailing info@healthmeetswellness.com
What is not included in my membership?
While we will help coordinate many services, some of their associated costs are not covered under your membership but will be billed through insurance. Those services would include laboratory and functional medicine testing, wearable devices, and prescriptions. Additionally, your HMW team may recommend certain nutraceuticals/supplements that are not covered under the membership. You will receive a 10% discount on all supplements through our affiliated supplier. Our HMW memberships do not cover diagnostic images, specialist visits, emergency room visits, or hospitalizations.
Is the membership a full replacement for primary care?
The Concierge Primary Care Membership fully replaces primary care services. The Concierge Weight Management Membership is structured to support weight management but does not include standard primary care providers’ services such as annual physicals, vaccinations, sick visits, or refills on medications prescribed outside of our practice.
Who is on my care team?
Your HMW care team is composed of a Physician, who is a board-certified Medical Doctor and Institute for Functional Medicine Practitioner, a Registered Dietitian with Functional Medicine training, and our Patient Care Coordinator.
Do you offer virtual memberships?
Yes, we offer telehealth services in New York, New Jersey, Florida, Wisconsin, and Wyoming. All members receive an account through our member app, which allows virtual access to a personalized meal plan and exercise program, and a library of yoga and meditation videos that can be done from anywhere.
What should I expect from my first appointment?
Your first appointment includes our baseline HMW METHOD Wellness Visit. This begins with a comprehensive initial wellness session with your HMW Physician. This session will include a discussion of your health and wellness goals, a review of your health history, and a root cause analysis of your current symptoms. In the office, we will perform a physical examination, biometric analysis, and a strength assessment. Then you will meet with your HMW Dietitian for a consultation and nutrition analysis. Lastly, we do onsite phlebotomy for labs.
What types of examinations or procedures do the assessments include?
Our memberships include physical examinations, biometric analysis, and strength assessments. Our physical examination allows our physician to check for overall health and signs of disease; we monitor vital signs, such as heart rate and blood pressure. Our biometric analysis is done using our Inbody 770 scale which assesses body composition, including muscle mass, body fat percentage, basal metabolic rate, and more.
If you are a virtual member, we may recommend purchasing a biometric scale at home. Our strength assessment includes a series of tests completed either in person or virtually to assess muscular strength, muscular endurance, and aerobic endurance.
How do I access my individualized programs?
Your nutrition and exercise programs are available through our Member App. You will receive access to the member app during your initial assessment.
How will I be billed?
Memberships are billed monthly through credit card payments or ACH. Memberships require a 6-month minimum commitment.
What happens if I need to cancel my membership?
Once enrolled in a membership, your membership will remain active for 1 year unless canceled. Your membership can be canceled at any time with 30 days' notice after the minimum 6-month commitment is met. If you choose to pay your annual membership in full, you will be refunded for the unused months after the 6-month cancelation window. We will work with you to ensure that you’re satisfied with your membership!
HMW Concierge Experience
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MEDICINE
Personalized Medicine for the best version of you! We incorporate the bestof traditional and preventative for an integrative approach to your health.
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EXERCISE
Professional strength training programs designed by NBA Fitness experts
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NUTRITION
Up to 8 visits with your Registered Dietitian for nutrition optimization andmeal planning.