MOBILE APP PRIVACY POLICY
(Last Revised December 18, 2024)
INTRODUCTION
Health Meets Wellness by Elizabeth Sharp MD PC, a New York professional corporation
("Practice" or "We"), respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:
(1) The types of information we may collect or that you may provide when register with, access, or use the Bucks Health & Wellness Mobile App (the "App"); and
(2) Our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect in this App and other electronic communications sent through this App.
In order to use our mobile apps, you must be an enrolled patient of the Practice. Because of this, your use of the App is also subject to the Practice’s privacy policies.
This policy DOES NOT apply to information that:
(1) We collect offline or on any other Practice apps or websites, including websites you may access through this App; or
(2) You provide to or is collected by any third party (see Third-Party Information Collection, below).
Our websites and other apps, and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy policy. This policy may change from time to time (see Changes to Privacy
Policy, below). Your continued use of this App after we revise this policy means you accept those changes, so please check the policy periodically for updates.
COLLECTION OF YOUR PERSONAL INFORMATION
We collect information from and about you (i) directly from you when you provide it to us, and (ii) automatically when you use the App.
Information You Provide to UsWhen you download, register with, or use this App, we may ask you provide information by which you may be personally identified, such as name, postal address, email address, telephone number ("personal information").
Information We Collect Through Automatic Data Collection Technologies
When you download, access, and use the App, it may use technology to automatically collect:
(1) Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App.
(2) Device Information. We may collect information about your mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, mobile network information, and the device's telephone number.
(3) Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
Third-Party Information Collection
When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
(1) Analytics companies.
(2) Your mobile device manufacturer.
(3) Your mobile service provider.
These third parties may use tracking technologies to collect information about you when you use this app. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We use CometChat to administer our in-app communication functions, which means that CometChat collects information about you when you utilize the communication functions built on the CometChat platform as described in the CometChat privacy policy (https://www.cometchat.com/legal-privacy-policy).
Additionally, the App will connect directly with the InBody brand body composition analyzer tools used on patients in the practice, which means that InBody products collect information about you as described in the InBody privacy policy (https://inbodyusa.com/privacy-policy/).
USE OF YOUR PERSONAL INFORMATIONWe use information that we collect about you or that you provide to us, including any personal information, to do the following:
(1) Provide you with the App and its contents, and any other information, products, or services that you request from us.
(2) Fulfill any other purpose for which you provide it.
(3) Notify you when App updates are available, and of changes to any products or services we offer or provide though it.
The usage information we collect helps us to improve our App and to deliver a better and more personalized experience.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction. In addition, we may disclose personal information that we collect or you provide:
(1) To our subsidiaries and affiliates.
(2) To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
(3) To fulfill the purpose for which you provide it.
(4) For any other purpose disclosed by us when you provide the information.
(5) With your consent.
(6) To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Specifically:
(1) We use technical controls and safeguards to protect the privacy, security, integrity, and availability of your personal information.
(2) We use encryption for secure communication between servers.
(3) We maintain internal policies and processes that limit access to your information to our staff who need to know the information to perform their jobs.(4) We maintain internal data retention and deletion policies to help us ensure we only store information about your use of our mobile apps as we describe in this policy.
The safety and security of your information also depends on you. There are steps you can take to further protect your information, including:
(1) Do not share the username and password you use with the App.
(1) Change your password immediately if you believe any unauthorized access has occurred.
(2) Use the security tools on devices you use with the App.
(3) Do not root or jailbreak devices you use with the App. Doing so can create security risks by removing your devices’ built-in security measures and exposing sensitive information on your device.
The transmission of information via the internet and mobile platforms is not completely secure.
Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
DATA DELETION
You may cancel your App account (the “Account”) at any time by using the “Manage Account“ section of the App (under “Settings” or by contacting us at the contact information at the end of this policy.
Please bear in mind that after your Account is canceled, your information is not deleted permanently. We store your information to allow you to reopen your Account at any time. However, we provide no guarantee, and shall have no liability or obligation to ensure, that all such information will be available or accessible through the App or all personalization features will be able to be recovered or resumed.
Upon cancellation of your Account or execution of a deletion request (as explained below), anonymized information about you may nonetheless persist internally in our backup, archive files or similar databases, and may still be used anonymized, for our internal support, administrative, and record-keeping purposes including, but not limited to, allowing us to improve the services we provide through research, evaluation, and analytics as permissible by applicable law and for other purposes specifically outlined in this policy. We may also keep certain information in backup or archive records if required by law or for legitimate business purposes when permitted by applicable law. All retained data will continue to be subject to policy, as in effect at that time
Following cancellation of your account, to reactivate your account and potentially recover previous information you will need to make a request to us using the email address associated with your Account.
Any data deletion requests will be executed within the term provided by applicable law.Please keep in mind that a request to delete information may lead to cancellation of your Account or the inability to use certain services and features.
STATE PRIVACY RIGHTS
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
To learn more about Connecticut residents' privacy rights and how to exercise them, visit <https://tinyurl.com/4mhnf3wz>
To learn more about Florida residents’ privacy rights and how to exercise them, visit <https://tinyurl.com/mwk7hfct>
To learn more about Virginia residents’ privacy rights and how to exercise them, visit <https://tinyurl.com/muy3yzmk>
CHANGES TO PRIVACY POLICY
We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the App.
The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes.
CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, or to register a complaint or concern, contact us by mail at:
110 East 60th Street
New York, NY 10022.
Or you may contact us by phone at: (934) 203-8941.